
Customer journey
HCP's customer journey, designed in Adobe XD.
I'm a creative and detail-oriented person, which means I'm not only great at crafting concrete strategies, but I bring innovative solutions (and a bit of fun) to any project. My background in communications, website coding, and instructional design enables me to translate complex technical information to the layperson. With 10 years of experience guiding me, my passionate commitment to the customer experience gets results.