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My Work

HCP

Self-guided training

Self-guided user training for Home Care Pulse's eLearning platform.
HCP

Customer journey

HCP's customer journey, designed in Adobe XD.
Pinnacle Quality Insights

One page

I edited and designed this one-page case study that focuses on the ROI for a New Hampshire state grant that used Retain.
Pinnacle Quality Insights

Newsletter

The right ingredients at your fingertips

A newsletter for our users that announced new features.
Pinnacle Quality Insights

UX/UI

An infographic that explains an element in the software app: the journey of the new hire through Retain's survey process. An example of my UX/UI ability.
Pinnacle Quality Insights

Handout

Wrote and designed this best practices and planning guide to help managers plan a successful annual employee engagement survey.
Pinnacle Quality Insights

Poster

A poster for clients to hang that informs new hires that they'll be asked to take a survey.
Pinnacle Quality Insights

Knowledge base

The knowledge base for Retain that I edited, wrote, and designed using Help Scout.
Pinnacle Quality Insights

Knowledge base

The knowledge base for PQI's customer satisfaction platform that I edited, wrote, and designed using Help Scout.
HCP

Tutorial

A tango step-by-step tutorial for users that explains how to add a user in the eLearning platform.
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Kara Henry

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